Terms of Service

1. Agreement to Terms

By accessing or using SME Solutions ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

SME Solutions is a business tools platform designed to help UK businesses with compliance auditing, invoicing, and business insights. Our compliance scanner assesses websites against data protection regulations including UK GDPR, PECR, and accessibility standards.

2. Description of Service

SME Solutions provides business tools including automated compliance auditing services:

• Cookie consent mechanism analysis
• Privacy policy assessment
• Dark pattern detection
• Accessibility compliance checks (WCAG 2.1 AA)
• Pre-consent cookie detection
• Compliance reporting and recommendations

The Service provides informational reports and should not be considered as legal advice. We recommend consulting with qualified legal professionals for compliance decisions.

3. User Accounts

To access certain features of the Service, you must create an account. You agree to:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

4. Acceptable Use

You agree to use the Service only for lawful purposes. You must not:

• Use the Service to audit websites you do not own or have permission to audit
• Attempt to circumvent usage limits or security measures
• Use the Service to harass, abuse, or harm others
• Resell or redistribute audit reports without authorization
• Use automated tools to access the Service beyond normal usage

5. Subscription and Payments

Paid subscriptions are billed in advance on a monthly basis. By subscribing, you authorize us to charge your payment method for the applicable fees.

• Prices are displayed in GBP and include VAT where applicable
• Subscriptions automatically renew unless cancelled
• Refunds are provided in accordance with UK consumer protection laws
• We reserve the right to modify pricing with 30 days notice

6. Intellectual Property

The Service, including its original content, features, and functionality, is owned by SME Solutions and protected by international copyright, trademark, and other intellectual property laws.

Audit reports generated for your websites are provided for your use. You retain ownership of your website content; we claim no rights over the websites you audit.

7. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind. We do not warrant that:

• The Service will be uninterrupted or error-free
• Audit results are 100% accurate or complete
• The Service will meet all your compliance requirements
• Defects will be corrected within any specific timeframe

Our audits are automated assessments and should be supplemented with professional legal review for complete compliance assurance.

8. Limitation of Liability

To the maximum extent permitted by UK law, SME Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of the Service.

9. Termination

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

Upon termination, your right to use the Service will cease immediately. You may export your audit data before account termination.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

12. Contact Us

If you have any questions about these Terms, please contact us at:

Email: legal@smesolutions.uk